MARCO BRUSTIA

Europe has the AI Act. Italy, moreover, has its own law: the Italian law on artificial intelligence No. 132 of 23 September 2025, effective from 10 October 2025.

It doesn't replace the European regulation: it supports it and adapts it to the national context. For those who work with clients, the most important point is just one, and it fits on one line.

Incontro professionale alla scrivania con documenti e stretta di mano

Information to the recipient of the service

The law requires the professional to communicate the service to the recipient information about the artificial intelligence systems it uses.

Accordo concluso con una stretta di mano in ufficio

In Italian: if the project, report, translation, or campaign you deliver was also developed with AI, the recipient has the right to know. It's not a label to be slapped at the bottom of the file. It's information that should be provided clearly, along with the service.

And there is the principle that supports the whole text: artificial intelligence is support, not replacement. The judgment and responsibility rest with the person signing. This is doubly true for those with a professional register, but the logic extends to anyone selling a professional service.

What to write, without turning it into a quibble

Firma su un documento cartaceo ripreso da vicino

A legal attachment isn't necessary. A sentence in the estimate or the engagement letter that states three things is all that's needed:

A formula that works: "When preparing content, I use artificial intelligence tools for the first draft and for data analysis. Each piece of writing is checked and approved by me before submission, and I remain responsible for the content."«

Thirty seconds of writing, once. Then copy.

Even towards those who work with you

The same transparency logic applies within the company: the employer must inform employees when artificial intelligence enters into personnel management.

Here, the scope is more delicate than it seems, because it touches seemingly innocuous tools: software that sorts CVs, assigns shifts, measures processing times. If a system is involved in a decision that affects a person, that person must know about it.

The map they'll ask you for sooner or later

Persona che organizza foglietti adesivi su una parete per mappare un processo

Both Italian law and European regulation converge on a requirement that neither of them calls as such: take inventory.

Reconstruct which systems are already in use, for what purposes, what data they process, who the supplier is, and what their risk level is. Then decide who controls the outputs and where the documentation is stored.

It seems like the task of a structured company. In reality, in a small business, it's done in an afternoon, and almost always produces two surprises: a tool no one knew was in use, and another that's been paid for for months and hasn't been opened since.

If you want the quote phrase and an inventory form to fill in, write to me: it's material that I use too.


Sources

Various operational aspects are entrusted to implementing decrees: for category-specific obligations, check the instructions from your professional association.